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Service Partner

Invita Kuwait for Information Technology

Kuwait City, Kuwait
Language
  • English
Services Offered
  • Custom Software Development
  • Customer Service Outsourcing
  • Telephony
Location/Region
  • Middle East
Category expertise:
  • CRM
  • Telephony

About Invita Kuwait for Information Technology

Invita Kuwait for Information Technology is perfectly positioned in the GCC region as a leading Information Technology , BPO , CX and multi-lingual Contact Center providing an extensive range of services around the clock. Our expertise is in delivering Business and services to regional clients operating across a spectrum of industries from Banking, Insurance, Retail, Telecom, Utilities to Airlines and Public Sector. Our technically robust systems focus on:

·        Application Solution (ERP Solution , ECM Solution …)

·        Identification and RFID Solution

·        BPO Services

·        Contact Center Solution and Services

·        CX and Video Contact Center

·        Campaign Management

·        BPM and Workflow Management System.

·        CCTV and Access Control Solution

·        ICT Managed Services and Managed Security

·        Platform Solution.

Our world class Contact Center facility is dedicated to customer contact services using state of the art technology and staffed by trained workforce committed to meeting and exceeding customer expectations. Our Solutions are capable of rising to the challenges of today’s dynamic business environment without compromising on quality or customer care.

Invita promises to provide powerful solutions which offer the capabilities and resources to allow our clients to transform their businesses into efficient and flexible organizations. Our services and solutions are tailored to suit the critical needs of an organization and provide a competitive edge allowing our clients to stay ahead of the competition. Our Training Academy provides customized solutions for the training & development needs of our clients in the domains of Customer Service, Communication Skills, Banking, and Retail & Management.

At the forefront of Invita’s success is a dynamic and vastly experienced leadership made up of the Board of Directors and Management Team with extensive experience, deep domain knowledge and expertise operating in the banking, insurance, airline, and retail industries.